Privacy Policy

At Ste Keeton Roofing LTD (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information that you give us when you use this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

We are Ste Keeton Roofing LTD, a company providing roofing and cladding services in the UK. If you have any questions about this policy or how we handle your data, please contact us.

We are the data controller for the purposes of UK data protection law.

What information we collect

We may collect and process the following personal information about you:

• Information you provide by      filling in forms on our site (e.g. your name, email, phone number, and      message when you contact us). 
• Details of your visits to our      site, including traffic data, location data, and other communication data.      
• Information collected through      cookies and similar technologies (see our [Cookie Policy] for more      details). 

How we use your information

We use your personal information to:

• Respond to your enquiries and      provide the services you request. 
• Improve and maintain our website.      
• Comply with legal and regulatory      obligations. 

We will only use your personal data when the law allows us to. Typically, we rely on one or more of the following lawful bases: your consent, our legitimate business interests, performance of a contract, or compliance with a legal obligation.

How we share your information

We will not sell or rent your personal data. We may share your information:

• With trusted third parties who      help us operate our website or deliver our services (e.g. IT service      providers), under strict confidentiality agreements. 
• Where required by law or to      enforce or apply our terms of use or to protect the rights, property, or      safety of us, our customers, or others. 

Any third parties we use are required to keep your information secure and to use it only for the purposes we specify.

How long we keep your information

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

Your rights

You have the following rights under UK data protection law:

• To access the personal data we      hold about you. 
• To request correction of      inaccurate or incomplete data. 
• To request deletion of your data      where there is no good reason for us to keep it. 
• To object to processing of your      data or request restriction of processing. 
• To request the transfer of your      data to another organisation. 
• To withdraw consent where we rely      on it. 

To exercise these rights, please contact us at the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with how we handle your data.

How we protect your data

We have put in place appropriate technical and organisational measures to prevent your personal information from being accidentally lost, used, accessed, altered or disclosed in an unauthorised way. However, please note that no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to enhance your experience and analyse traffic. For more information, please see our [Cookie Policy].

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at